The symposium is sponsored by the IEEE Communications Society's Technical Committee on Network Operations and Management (CNOM), with technical co-sponsorship from the International Federation for Information Processing (IFIP) Working Group 6.6 on Network Management.

NOMS and the IFIP/IEEE International Symposium on Integrated Network Management (IM) are the premier technical conferences in the area of network and systems management and operations. Held in the even-numbered years since 1988, NOMS 2002 will continue the well-established tradition of NOMS and IM as the primary forum for technical exchanges for the research, standards, development, systems integrator, service providers, and user communities. Following this symposium's theme "Management Solutions for the New Communications World", NOMS 2002 will present the latest approaches and technical solutions in the area of network operations and management. An exciting, peer-reviewed program of technical sessions, tutorials, and vendor exhibits will address the ever-increasing interest in overall management solutions for all types of communications and computing networks, systems, services and enterprise applications.

Authors are invited to submit technical papers, as well as proposals for tutorials, panel discussions, poster presentations, and birds-of-a-feather sessions (informal discussion groups) in the following suggested topic areas:

Management Frameworks and Architectures

• Emerging Technologies and Frameworks for Management Systems (Web, XML, DEN, Agents, etc.)
• "Plug-n-Play" Components-Based Network Management Architectures
• B2B Solutions for SP-to-SP OSS Interconnection
• Distributed Management and Scalability Issues
• Merging of Control and Management Planes
• Frameworks for Scalable, QoS-aware and Configurable Services


Management Paradigms, Models and Solutions
• Quality of Service Management
• Network and Systems Monitoring
• Intelligent Alarm Correlation, Filtering, and Trouble Shooting
• Active and Programmable Networks
• Mobile and Intelligent Agents
• Policy-Driven Management


Topics Related to Operational Challenges:
• Changing Business Requirements on Service and Network Management
• Dynamic Service Requirements and Network Management
• Knowledge-Based Proactive Customer Care and Workforce Management
• Process Engineering for Operators' Service and Network Management
• ASP Approach to Third Party Network Management Solutions
• Integration and Testing of Commercial off-the-Shelf Products


Management of Emerging Networking Technologies
• Optical Networks, Lambda Switching, DWDM
• Video and Broadband Cable Networks
• Wireless Broadband Networks: Fixed Wireless Access, 2.5G, 3G, and Beyond
• IP Networks and Services, Telephony over Packet, Transition from IPv4 to IPv6
• Ad-Hoc Networks and Networks Supporting Pervasive Computing
• "Soft" Networks (Soft-Switch, MSF, Parlay, OSA, etc.) and Level 4 Switching
• Content Delivery Networks


Service Management:
• Transaction-Oriented Services
• E-Commerce, M-commerce, Supply Chain Management
• Management Aspects of Service Pricing and Accounting
• Service Level Agreements and Bandwidth Trading
• Customer-Based End-to-End Performance Monitoring
• Content Hosting & Delivery

Other topics relevant to management are also welcome. We particularly encourage papers from industry on case studies and experiences that emphasize lessons learned.

Technical Papers and Posters Papers are to be written in English. Submissions for the paper sessions must include full, unpublished papers, which are not under review in any other conference or journal. They should not exceed 12 single-spaced pages. Submissions for the poster program should contain an extended abstract of 3-5 pages. All submissions will be carefully reviewed by at least three experts and returned to the author(s) with comments to ensure high quality. The final papers and poster descriptions will be included in the widely distributed, hardbound Symposium Proceedings published by IEEE. ELECTRONIC SUBMISSION IS REQUIRED. Authors are requested to submit papers and poster contributions in PDF or Postscript format via the Web. Submission instructions, which can be found at www.noms.org/2002/submission.html.

Specific questions regarding the technical program should be directed to one of the Technical Program Co-Chairs:

Rolf Stadler
Columbia University
500 W 120th Street
1312 Seeley W. Mudd Bldg.
New York, NY 10027-6699
stadler@ctr.columbia.edu

Mehmet Ulema
Mercury Corporation
New Jersey R&D Center
1715 Highway 35 North, Suite 302
Middletown, NJ 07748, USA
m.ulema@ieee.org

Student Grants
A limited number of stipends will be available to students who are unable to obtain funding to attend the symposium. Students whose papers are accepted and who will present the paper themselves are encouraged to apply if such assistance is needed. Please also note that, in addition, a limited number of IEEE Student Travel Grants may be available for student authors from outside Europe who will be presenting papers.

Tutorials
Information on suggested topics and guidelines for proposals can be found at: www.noms.org/2002/tutorials.html. Proposals for tutorials should be submitted to the Tutorial Chair: Christian Rad, AT&T, crad@att.com Deadline for Receipt of Proposals: August 15, 2001.

Panels
Guidelines for proposals can be found at: www.noms.org/2002/panels.html. Proposals for Panel Sessions should be submitted to the Panels Chair: David Milham, BT, dave.milham@bt.com Deadline for Receipt of Proposals: August 15, 2001.

Birds of a Feather (BOF) Sessions
Proposals for BOF Sessions should be submitted to the BOF Chair: Gabriel Jakobson, Verizon, gabe.jakobson@verizon.com. Deadline for Receipt of Proposals: August 15, 2001.

Vendor Program
The Symposium offers vendors the opportunity to demonstrate their network and systems management products to leaders and innovators from around the world. Various levels of participation are available. Vendors interested in becoming Symposium Sponsors or participating in the showcase should contact the Vendor Chair, Clotilde Canepa - IIC, iic.istcomge@interbusiness.it.

Important Dates
August 1, 2001 Deadline for receipt of paper and poster submissions
August 15, 2001 Deadline for receipt of proposals for tutorials, panels, and BOFs
November 1, 2001 Notification of acceptance mailed
January 15, 2002 Final camera-ready manuscripts due.